About Jax Spine

Jax Spine specializes in progressive interventional pain management. They’re able to diagnose and treat the full spectrum of pain conditions, from sports injuries to complex conditions like neuropathy and CRPS. Unlike other providers who will simply cover up your pain with medications, Jax Spine uncovers and treats the root cause of your pain with the most innovative therapies and procedures available.

Project Goal

As leaders in pain management, Jax Spine needed an IT partner to manage and support their growing technology needs. This included scaling up infrastructure for new locations, and setting up employees with standardized, up-to-date hardware, and reliable help desk support.

Our Approach

  • Migrating and standardizing data center and client infrastructure: to a highly-available, private cloud server with guaranteed 99.9% uptime.

  • Overhauling hardware technology: for all their employees by providing state-of-the-art laptops and desktops so they can excel at their jobs.

  • Increasing security posture: by adding multi-factor authentication, end-point detection and response, centralized antivirus, and anti-malware monitoring across all their devices, with convenient, single-point monitoring.

  • Supporting the day-to-day: and increasing employee satisfaction while decreasing problem-to-resolution times.

  • Building office technology infrastructure: helping Jax Spine expand across Northeast Florida and Southern Georgia. Including assisting with opening their first surgery center, with more on the way.

DiscoverTec is an amazing technology partner for our company! They have top notch staff who are very responsive and stay on top of the latest IT trends and are constantly updating software to keep our data secure and in compliance with HIPaA.

Thank you DiscoverTec!!!





The Results


Office Sites Implemented and Configured


Server and Network Uptime


Data Center Costs


Customer Satisfaction