Good ideas Real-world impact
From complex business challenges to measurable results, our work demonstrates what’s possible with the right technology and expertise. Explore how we’ve helped organizations across industries build, improve, and support solutions that make a difference.
National restaurant franchise Restaurant Technology & Systems Integration One platform 1,200+ restaurants
A centralized intranet connecting more than 20 applications through single sign-on, streamlining communication, automating workflows, and supporting operations across a national restaurant franchise.
- 6,700+ hours saved annually
- 20+ integrated applications
- The challenge
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A national restaurant franchise needed a better way to connect its corporate headquarters, franchise owners, and employees across more than 1,200 locations.
Critical business information was spread across disconnected systems, making it difficult to manage communications, maintain brand standards, and coordinate everyday operations. The organization needed a centralized solution that could integrate its existing applications while accommodating future growth.
- What we did
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DiscoverTec designed and developed a custom intranet platform that brought essential business tools and information into one connected environment.
The solution included:
- A responsive interface designed for use across devices.
- Single sign-on access to more than 20 applications.
- Integration with existing business systems and third-party platforms.
- Modular infrastructure that allows new capabilities to be added as business needs evolve.
- A dedicated testing environment for reviewing and approving updates.
The result was a scalable platform that simplified access to information, reduced repetitive tasks, and made it easier to manage technology across the organization.
- The outcome
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A connected digital workplace supporting more than 1,200 restaurant locations, with streamlined workflows and greater operational efficiency.
- 6,700+ hours of manual data entry eliminated annually.
- 20+ applications connected through a centralized platform with single sign-on.
The solution also received a 2019 industry innovation award, recognizing its contribution to improving franchise operations.
Capabilities: Custom Software Development , Systems Integration , UX/UI Design , Workflow Automation , Cloud Infrastructure ,
National insurance carrier Insurance Technology & Process Automation Complex claims One connected solution
A custom insurance claims platform that connects fragmented systems, automates complex workflows, and supports state-specific business rules across a nationwide operation.
- 99.9% uptime over 11+ years
- Thousands of administrative hours saved annually
- The challenge
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A national insurance organization needed to modernize a claims process that relied heavily on manual data entry, coordination, and communication.
Information was spread across disconnected systems, including claims, billing, underwriting, and accounting. The organization also needed to manage complex state-specific regulations while maintaining data integrity and meeting industry standards.
The challenge was creating a unified solution that could simplify these processes, accommodate changing regulations, and reliably support operations nationwide.
- What we did
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DiscoverTec designed and developed a custom insurance agent portal supported by an integrated backend that brought critical business systems together.
The solution included:
- A centralized portal that automates insurance claims workflows.
- Integration of billing, claims, underwriting, forms, and accounting systems.
- Support for hundreds of business rules and state-specific requirements.
- Data processing aligned with ACORD insurance industry standards.
- Ongoing maintenance and enhancements to accommodate regulatory changes and evolving business needs.
The result was a connected technology environment that reduced manual work while supporting complex insurance operations.
- The outcome
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A reliable, scalable platform supporting tens of thousands of insurance policies and hundreds of business rules nationwide.
- 99.9% uptime over 11+ years.
- Thousands of hours of administrative work saved annually through automation.
Beyond the initial implementation, DiscoverTec has continued supporting and evolving the technology as the organization’s needs and industry requirements change.
Capabilities: Custom Software Development , Systems Integration , Workflow Automation , Cloud Infrastructure , Application Maintenance & Support ,
Automotive diagnostics company Automotive From an early idea to connected diagnostics
Connected technology, business systems, and marketing supporting the growth of remote automotive diagnostics.
- The challenge
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Repair facilities needed access to remote diagnostic expertise. Making that service work required connected technology and business systems that could support growing demand.
- What we did
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We worked with the company from its first device prototype, contributing to connected diagnostic technology and supporting business systems and marketing. The IoT work connected repair technicians with a central operation so they could access diagnostic information remotely.
- The outcome
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A technology and business foundation that supported the expansion of remote automotive diagnostics, and a relationship that grew with the needs of the business.
Capabilities: IoT and connected products , Software and applications , Digital marketing ,
Global logistics company Logistics & Business Intelligence Connected data Smarter decisions
A unified reporting solution that brings together digital advertising and analytics data across multiple business units, providing clearer performance insights and supporting smarter marketing decisions for a global logistics organization.
- 5,000+ qualified leads annually
- 100% of business unit reporting consolidated
- The challenge
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A global logistics organization needed a better way to manage and measure its international digital advertising efforts.
With multiple business units, websites, and advertising platforms, performance data was spread across disconnected systems. This made it difficult to evaluate campaigns consistently and provide each business unit with a clear picture of its results.
The organization also needed ongoing guidance to navigate changes in analytics platforms, digital advertising technology, and web accessibility standards.
- What we did
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DiscoverTec worked alongside the organization to connect its marketing data, improve reporting, and provide ongoing technology and strategic support.
The solution included:
- Custom reporting dashboards that consolidate data from multiple advertising and analytics platforms.
- Dedicated reporting for each business unit, creating a consistent view of performance.
- Migration and modernization of analytics properties ahead of major platform changes.
- Ongoing digital advertising management, testing, and optimization.
- Consulting on web accessibility standards and digital strategy.
- Strategic guidance on CRM architecture and data management practices.
The result was a more connected reporting environment that made performance easier to understand and supported informed decisions across the organization.
- The outcome
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A unified approach to digital marketing and business intelligence that improved reporting consistency and supported lead generation across international operations.
- 5,000+ qualified advertising leads generated annually.
- 100% of internal department reporting consolidated into dedicated business unit reports.
DiscoverTec continues to provide strategic guidance and technical expertise as the organization’s digital platforms and business needs evolve.
Capabilities: Business Intelligence , Data Integration , Digital Marketing , Analytics , Technology Consulting ,
Multi-location healthcare practice Healthcare IT & Infrastructure Modernization Modernized technology Built for growth
A comprehensive IT infrastructure transformation that brought together private cloud hosting, enhanced cybersecurity, standardized hardware, and ongoing technical support to help a growing healthcare organization operate securely and expand with confidence.
- The challenge
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A growing healthcare organization needed an experienced technology partner to manage increasingly complex IT requirements while supporting expansion into new locations.
Its existing infrastructure required modernization to provide reliable access to critical systems, consistent technology across offices, and dependable support for employees.
The organization also needed stronger cybersecurity protections and a scalable infrastructure capable of supporting future growth, including the opening of a new surgery center.
- What we did
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DiscoverTec worked alongside the organization to modernize its technology environment and provide ongoing IT management and support.
The solution included:
- Migrating and standardizing infrastructure within a highly available private cloud environment.
- Modernizing employee hardware and establishing consistent technology standards across locations.
- Strengthening cybersecurity through multifactor authentication, endpoint detection and response, and centralized antivirus and malware monitoring.
- Rebuilding office technology infrastructure to support new locations.
- Providing ongoing IT management, help desk services, and technical support.
The result was a more consistent, secure, and scalable technology environment designed to support everyday operations and future expansion.
- The outcome
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A modernized IT environment that supports the organization’s growing operations, strengthens its cybersecurity posture, and provides a reliable technology foundation across multiple healthcare locations.
- Private Cloud Infrastructure: centralized, highly available systems supporting business operations.
- Enhanced Cybersecurity: multifactor authentication, endpoint protection, and centralized security monitoring.
DiscoverTec continues to serve as an ongoing technology partner, helping the organization maintain its infrastructure and support expansion into new facilities.
Capabilities: Cloud Infrastructure , Managed IT Services , Cybersecurity , Technology Consulting , Technical Support ,
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Whether you have an idea, an existing project, or a problem you haven’t figured out yet, we’re ready to help.