Usability

Your website's survival depends on usability, or how easy it is for your target audience to use & navigate. Users are becoming increasingly fickle, if they get lost on your website, they'll leave. If they become confused on how to use a component or user interface, they'll leave. They won't call your, they won't email you, the only thing they'll do is leave your site and most likely go right to your competitor. DiscoverTec can help you design a site that's easy to use and that your customers will enjoy visiting.

An important aspect of usability involves testing & refinement. This is typically the least important phase for most web design firms as they are usually more interested in the overall design of the website & launching it then they are making sure it appeals to your users from an ease of use standpoint. At DiscoverTec, we realize that no matter how "pretty" or "cool" your website is, if your target audience can't use it than it will not be successful.

We'll find representative users, that is, a group of individuals that share general commonalities with your target group, and conduct testing to ensure what we've designed will work in a real-world environment. Then we analyze the results, make adjustments if necessary, and observe how they perform against the changes.

Whether you're building an e-commerce site to handle real-time customers or an intranet application that will be used by your internal staff, designing it with usability in mind is vital to its success and DiscoverTec can help.